Privacy Policy at Ladbrokes

Last updated: 23/09/2024

Ladbrokes Betting is a leading provider of sports betting and gaming services across various platforms. We are dedicated to delivering an exceptional and secure betting experience to our customers globally.

The Information We Collect About You

Ladbrokes collect information necessary to operate our betting services effectively and to comply with legal requirements. This includes details you provide when you register an account, such as your name, contact information, and date of birth, as well as information about your transactions and betting history.

How We Use Your Personal Data

Your personal data is used to manage your account, process transactions, provide customer service, and for security purposes. It enables us to personalize and enhance your experience with Ladbrokes and comply with our legal and regulatory obligations.

Additional Information for Retail Customers

For customers using our retail services, we may collect additional information at the point of sale, which helps us provide specific services such as event-based promotions and loyalty programs.

Who We May Pass Your Data On To

We may share your data with regulatory bodies as required by law or to protect our rights or those of third parties. Information may also be shared with service providers who perform services on our behalf, under strict confidentiality agreements.

How Long We Retain Your Data

We retain your personal data for as long as is necessary to fulfill the purposes outlined in this policy unless a longer retention period is required or permitted by law.

Location That We May Transfer Your Personal Data To

Personal data may be transferred to, and stored at, a destination outside your home country, where the data protection laws may differ from those in your jurisdiction.

Security

We implement a variety of security measures to maintain the safety of your personal information. These include physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Cookies

Our websites use cookies to distinguish you from other users, which helps us to provide you with a good experience when you browse our sites and also allows us to improve our sites. By continuing to browse the site, you are agreeing to our use of cookies.

Marketing

We may use your personal information to provide you with promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen. You can unsubscribe from receiving marketing communications at any time.

Your Rights

You have rights under data protection laws in relation to your personal data, such as the right to access, correct, delete, or transfer your data, and the right to restrict or object to our use of your data.

Changes to This Policy

We may update this Privacy Policy from time to time by posting a new version on our website. We will notify you of any changes where required by law to do so.